The company bought Apelsin wallet. And it was necessary to convert the Apelsin wallet into a bank under the Uzum brand.
Context
It was necessary to support dark and light themes in the app. The UI kit was incomplete, and components did not switch between themes. Components partially migrated into the design system in code.
Problem
Decide which registration system we will develop. Will we support dark and light themes? Arrange with the developers how to replace old components with new ones and check for errors.
And at the same time, it created a new feature.
Task
At that time, Usum didn't have a brand and work on the app was going on parallel to the creation of a corporate identity.
Problem
My task was to replace the temporary font, color, and images as soon as the style was ready. I also suggested additional ways of using it.
Task
My use of the design system helped me quickly replace all the necessary elements. Also parallel work on the product and branding helped to launch app on time.
Result
Result
I developed a design system and implemented it in the review process, so there was 0 loss in quality and time when scaling the design and development teams interpreted the same elements.
Task
To conduct a study of the best conceptual practices and tools for creating specific systems. And create your own system, and then implement it in work process.
Problem
The application was created from scratch, so a design system had to be developed from the scratch.
The design system is necessary to speed up work and allow for scaling the team of designers and developers, without compromising quality or introducing potential errors.
The company decided to transform banking app into a super app with banking and e-commerce parts, in order to gain an advantage over its competitors.
Problem
The main page should remain equally convenient for both customers who come for the services of the bank and those who come only for the marketplace services.
Task
As a result of UX testing and evaluation of implementation resources, one of this concepts was selected. More can share more info on during an interview.
Result
Problem
During the research, our team found out that residents of Uzbekistan mainly keep money on cards and use bank services only for transfers and payments.
Result
One entry point to the translation process is a universal page for entering an amount that changes depending on the type of transfer, and a final test flow for the user was successful. 0 user asked for help.
Task
Make a user flow for transfers where people don't need to contact the bank's support service to ask
for help with making a transfer.
Problem
According to our research into competitor apps, people in Uzbekistan use banking apps 2-3 times
per month and often forget the location of the necessary transfer types, leading to a heavy workload for the support team and bank branches.
Task
goryainova.kate@gmail.com
goryainova.kate@gmail.com
My task was to design the main screen of the app, where cards and transfers take center stage, with
the option to add other banking products.
Result
I created prototypes of several versions of the main screen and tested them using usability testing. This option proved to be the absolutely successful, so our team decided to use it as the first version of the app.
Result
The new solution increased the conversion to payment by 8 %.
Task
Conduct an audit of the current solution to understand the difficulties faced by users. Propose a new solution that will significantly improve conversion rates to final action.
Problem
Low conversion to the final payment. There are many requests from users for support with requests for help in passing through the flow.
Uzum — an ecosystem of digital services comprising a bank,
a marketplace, and services for hire purchases and food delivery. MAU — 12 million.
The first unit of the Uzum ecosystem was a bank. The banking app was created from scratch. It was necessary to launch the production MVP version of the app for IOS and Android in 3 months.
Full responsibility for the product design MVP of banking app and its transformation into a Super App with banking and E-commerce parts. Later, I was full responsible for payment and transfer sections, as well as the development strategy for the system design.
I can share more info on this project during an interview.